Phlebotomist at NYU Langone Hospital

Responsibilities

• • Phlebotomy/Capillary Collection
• • Properly greets patient.
• • Properly identifies patient.
• • Prepares patient in an appropriate position.
• • Assembles appropriate material. (Tubes, gloves, etc.)
• • Selects appropriate tubes for tests ordered
• • Follows IC procedures (Gloves, Hand washing)
• • Follows order of draw in multiple specimen collection.
• • Performs proper site sterilization techniques (preparation)
• • Properly labels and documents tubes and label sets.
• • Knows appropriate site selection and exclusions (i.e. scarring, mastectomy)
• • Follows proper procedure for Blood Culture Collection.
• • Follows policies and procedures for sharp’s disposals.
• • Normal Draw technique
• • Finger stick technique
• • Heel stick technique
• • Butterfly technique
• • Keeps a clean, neat and professional working appearance
• • Keeps a clean, neat and professional working phlebotomy tray.
• • Patient left in a safe manner, bed rails up.
• • Performs EKGs correctly.
• • Customer Service and Patient Care
• • Explains procedure and reassures patient.
• • Protects privacy of patient. (Closing curtains etc.)
• • Protects confidentiality of patient.
• • Refers question of patient to appropriate person. (i.e. Nursing, Supervisors)
• • Identifies any additional need of patient and acts accordingly.
• • Reports to supervisor or nursing any unusual condition of patient and document on label set and in computer
• • Prioritizing draws
• • Identifies his/herself, wears hospital ID badge and clarifies his/her role to patient in an understandable and respectful fashion.
• • May be required to draw outpatients at off-site locations.
• Central Receiving (Specimen Processing):
• • Understands general computer operation for this area.
• • Prepares document in computer or deletion, addition or changes in order.
• • Properly documents all pertinent patient information.
• • Verifies and processes samples in an organized and timely fashion.
• • Delivers Separately all STAT requests to sections.
• • Notes in computer any specimen integrity issues.
• • Relay to supervisor any conflict in specimen identification or labeling.
• • Handles equipment in accordance to laboratory policy.
• • Completes work or explains to coverage appropriate stage of processing and outstanding issues.
• • Identifies need for written (faxed) requests for patients results from non-staff physicians
• • Proper procedure for picking up samples from Ambulatory Surgery area
• • Knowledge of computer downtime procedure.
• • Ability to handle light stock.
• • Responsible to make sure adequate supplies are in the area.
• • Works collaboratively with other staff to maintain cleanliness of work environment and equipment. (ie. Carts, EKG machine).
• • Assists with prevention of transmission of infection by adhering to Standard Precautions as evidenced by effective handwashing techniques.
• • Recognizes safety hazards and acts promptly and appropriately.
• Reference Laboratory Sendouts:
• • Organize work to complete in a timely fashion.
• • Understands process of lab necessary and specimen integrity.
• • Investigates unusual tests for proper collection and transport.
• • Identifies appropriate Reference Lab for analysis.
• • Notifies supervisor of unusual issues or specimens.
• • Directs to Pathologist requests requiring approval.
• • Informs coverage of appropriate stage of processing and any outstanding issues.
• • Able to transmit electronic orders
• • Knowledge of proper specimen submission to reference lab.
• • Knowledge of manual billing process for “Miscellaneous” reference tests.
• Resulting and Reporting:
• • Properly faxes reports to Physician’s offices
• • Knows complete process for manual and electronic reporting.
• • Handles phone conversation in polite and complete manner
• • Notifies Supervisor of any unusual report, or phone request.
• • Distributes manual reports to appropriate location.
• • Assists in processing or outpatient area when necessary.

Qualifications

• • To qualify you must have a High School diploma
• • Phlebotomy Certificate Preferred or other Equivalent documentation and/or 5 years experience
• • Knowledge of OSHA Regulations
• • Knowledge of Standard precautions
• • Must possess a valid drivers license
• • Qualified candidates must be able to effectively communicate with all levels of the organization.

Skills

• • General Office skills (Typing, Filing, Phone)
• • General Computer skills
• • General Organizational Skills

Education Requirements